These terms apply when you use AgentMySite: our website, the admin panel, the chat widget you add to your website, and the AgentMyShop app for Shopify stores (together, the "service"). By creating an account, installing AgentMyShop or using the service, you agree to them.
Your account
- You need a valid email address to sign in. Keep access to it secure: anyone who can read your email can sign in.
- You're responsible for what happens under your account and for the sites and stores you connect.
- You must be able to enter a binding agreement, and if you sign up for a business, you must be authorized to act for it.
Your content
- You keep all rights to the content you give us: pages we crawl, files you upload and your store catalog.
- You give us permission to process that content only to run the service for you, as described in our Privacy Policy.
- You must have the right to use that content, and only add the assistant to websites and stores you own or are authorized to manage.
Your visitors and shoppers
You decide where the assistant runs and what it can do. You're responsible for telling your visitors and shoppers that they're chatting with an AI assistant, for your own privacy notice, and for any details you pass to the widget about them. If you enable actions that run on your website, your own systems remain responsible for authenticating users and authorizing each action.
AI answers
The assistant answers from your content with a large language model, and its answers can be incomplete or wrong. Review your content and your assistant's settings, and don't rely on it for decisions that need professional advice.
Acceptable use
Don't use the service to:
- break the law or infringe anyone's rights;
- send spam, malware or content that's harmful, deceptive or abusive;
- try to get around rate limits, credit limits or security controls, or access another account's data;
- overload, disrupt or reverse-engineer the service.
We may suspend accounts or sites that break these rules.
Plans, credits and payment
- Plans and their included credits are listed on our pricing page. When a site's credits run out for the billing period, the assistant stops answering until credits are available again.
- Paid plans are billed in advance through our payment provider. Prices may change; we'll tell you before a change affects your plan.
- For questions about billing, refunds or cancellation, contact support@agentmysite.com.
Availability and changes
We work to keep the service available and secure, but it's provided "as is", and we don't promise it will be uninterrupted or error-free. We may change or improve features over time.
Ending your use
You can stop using the service at any time. To close your account or have your data deleted, contact us. Uninstalling AgentMyShop from your Shopify admin deactivates it for your store.
Liability
To the extent the law allows, AgentMySite isn't liable for indirect or consequential losses, or for losses caused by answers the assistant gives from your content.
Changes to these terms
We may update these terms. When we do, we'll change the "Last updated" date at the top, and we'll tell account owners about significant changes. Continuing to use the service after a change means you accept the new terms.
Contact
Questions about these terms: support@agentmysite.com.